Energy Safe Victoria logo

Accessibility policy

We are committed to providing accessible content to the Victorian community.


Energy Safe Victoria (ESV) is committed to ensuring that information on our website is widely accessible and all sectors of the community have access to all the information contained on our websites and online resources.

This site is designed to meet or exceed all Level AA checkpoints of the W3C Web Content Accessibility Guidelines where possible.

If you experience any accessibility issues with this website contact us via email at and we will:

  • provide you with the information in an alternative format, and
  • attempt to rectify the accessibility issue as soon as possible.

Increasing text size

To improve visibility you can resize the text in your browser. There are different ways to do this depending on the browser you are using e.g. Internet Explorer, Firefox, Chrome etc.

Refer to the W3C website for details on changing font sizeExternal Link

Reading documents

ESV endeavours to ensure critical documents and resources are available in HTML or PDF format.

To view PDF documents you will need to download the free Adobe reader from AdobeExternal Link .

This policy was last updated 22 February 2017.

Date: 05/03/2024 11:20

Controlled document

The currency and accuracy of this document cannot be guaranteed once printed or saved to a storage device. If in doubt, please check the ESV website for the current version.

Reviewed 29 January 2023

Was this page helpful?